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Why am I getting no reaction on my support tickets anymore?

Normally i already have to wait more than a day to get reaction 

(which is definitely to long) but now i am already waiting more than 4 days (!) to get a answer from your support team!!


1 person has this problem

Same for me ... almost a week. Sad to have that kind of service when you buy a 4000 Euro machine.

Holiday season ?

What's the problem ?

To be honest, I've mostly seen very happy users in different forums, speaking of very fast and helpful response from Leapfrog support.  Maybe Leapfrog is growing too fast as a company ?

Regards,
Marc

 

I ordered creatr and some filaments but there is no reaction from leapfrog.. is the whole firm on a vacation or why the hell wont they answer to orders (i got money to give u) or support tickets. please dont be a shitty firm cos you got such a nice printer?

Leapfrog contacted me and i got my order on the way. Thank you very much

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Filament Guide

ABS
  • Extrude at ~ 225o C.
  • Requires heated bed.
  • Works reasonably well without cooling.
  • Adheres best to polyimide tape.
  • Filament tolerances are usually tighter.
  • Prone to cracking, delamination, and wraping.
  • More flexible.
  • Can be bonded using adhesives or solvents(Acetone or MEK).
  • Fumes are unpleasent in enclosed areas.
  • Oil Based.
PLA
  • Extrude at ~ 180-225o C.
  • Benefits from heated bed.
  • Benefits greatly from cooling while printing.
  • Adheres well to a variety of surfaces.
  • Finer feature detail possible on a well calibrated machine.
  • Prone to curling of corners and overhangs.
  • More brittle.
  • Can be bonded using adhesives.
  • More pleasant smell when extruded.
  • Plant Based.

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